Panel 1: Innovations in the banking sector

SSHProf. Sudhanshu Rai,
Copenhagen Business School

 Sudhanshu Rai is currently an Associate Professor of innovation in emerging economies at the faculty of inter-cultural communication and management, Copenhagen Business School. Sudhanshu’s research areas are innovation in emerging economies, Co-creation of innovation for future markets, Institutional logics, Indian reasoning, Disruptive innovation and Knowledge management. He has several research publications and contributions to books. He is currently working on two book titles “co-creating experience based innovation” and “Innovation in emerging economies, how can we learn from them.” Sudhanshu has been involved in executive teaching for at least a decade or so in his capacity as a business academic. His executive training experience ranges from innovation workshops, to his participation in the industrial development program. Sudhanshu has extensive experience in building a worldwide network for engaging with research and dissemination to the local industry. His co-creation of experience based innovation focuses on the notion of using experience as a resource complemented by knowledge. For this purpose he has an ongoing research project www.cocreatech.dk. Sudhanshu sits on several boards. His recent appointment to the board of the Lauria University for applied science has acknowledged his international stature in the fields of co-creation of innovation. Sudhanshu has led several large EU funded projects, for instance he coordinated the Euro-India project which mapped India’s innovative potential and collaborative capacity. This project provided a robust and basic understanding of where Indian firms stand on technology innovation and the role of consultants during the innovative process. Today his work is used as a base line for Indian related policy making at a micro level. He also coordinated the  EU-Asia project that sought to raise the livelihood of entrepreneurs in China, Vietnam, Philippians. Sudhanshu has worked for several leading firms at senior levels. He worked for the TATA Economic consultancy service (TECS) as senior economist appointed. He was appointed as Executive director projects for Trust4Health. He also worked for McKinsey in Singapore and looked after their evaluation business.


KHKalin Hristov,
Member of the Governing Council of the Bulgarian National Bank and a Deputy Governor in charge of the Issue Department

Previously, he was adviser to the Deputy Governor and to the BNB Governor (2002 – 2009), expert in the Economic Research and Forecasting Directorate at the BNB (1997 – 2001). He participated as a researcher in the Exchange Rate Issues Project of the Bank of England. He worked as Assistant Professor in the Economics Department and later as Chief Assistant Professor in the Finance Department of the University of National and World Economy (UNWE), Sofia. Kalin Hristov was Minister of Finance in the caretaker government of the Republic of Bulgaria in the period March – May 2013. Since 2002, he has been a member of the BNB Investment Committee, and since 2005 – a member of the Monetary Policy Committee of the European Central Bank. He is the chairman of the Governing Council of the Bulgarian Macroeconomics Association and member of the Governing Council of the Institute of Market Economy. He authored a number of publications in this country and abroad on issues such as macroeconomics, monetary policy, currency board, adoption of the euro, and co-authored articles and publications on economic topics.


LHLevon Hampartzoumian,
CEO and Chairman of MB of UniCredit Bulbank

Levon Hampartzoumian has stood at the head of UniCredit Bulbank since 2001. He is also Chairman of the Management Board of the Association of banks in Bulgaria and Member of the Management Board of BORIKA. He is a non-executive member of the Board of the Institute for Market Economy. During 1999-2001 he was Chairman of the Board of Trustees of Sofia University. He is awarded with the Order of the Star of Italian Solidarity (Ordine della Stella della Solidarietà Italiana) and is honoured with the title Commendatore by the President of the Italian Republic Giorgio Napolitano in 2008. In 2007 he was awarded by “Atanas Bourov” Foundation for bank management. Levon Hampartzoumian is also announced “Banker of the year” twice – by Finance Central Europe magazine in 2005 and by Banker weekly in 2007. In 2012 Manager Magazine awarded him the prize “Manager of the year”. Levon Hampartzoumian has a degree in Chemical Engineering and professional experience working for PriceWaterHouse Coopers and Earnst&Young. During 1999-2001 he was consecutively Deputy Minister of Economy and Executive Director of Sofia’s Privatization Agency.


PAPeter Andronov,
Chairman of the Country Team of KBC Group for Bulgaria, Country Manager of KBC group for Bulgaria, Chairman of the MB of CIBANK, CEO of CIBANK

Peter Andronov was appointed as Executive Director of CIBANK in 2007. In 2008 hе became CEO and since 2011 he has been Country Manager of KBC group for Bulgaria. Since 2008 he has also been a member of the MB of the Association of Banks in Bulgaria and its representative in the Banking Supervisory Committee at the European Banking Association. Before his appointment in CIBANK, Mr. Andronov took a number of positions in the private banking sector and in the Bulgarian National Bank. He served from 2002 to 2007 as Chief Director of the Banking Supervision Department at BNB. From 2003 to 2007 he was a member of the Management Board of the Reserve Guarantee Fund. He has also been a member of the Investment Committee of BNB. During the period 2005 – 2007 he was an observer and member of the European Banking Committee (EBC) and the Committee of European Banking Supervisors (CEBS) at the European Commission. During the same period he was an observer and member of the Banking Supervision Committee (BSC) at the European Central Bank. Mr. Andronov has participated in the working out of the present banking supervisory legislation framework in Bulgaria, incl. the Law on Credit Institutions, the Law on the Supplementary Supervision of Financial Conglomerates, supervisory ordinances of BNB, etc. Peter Andronov has a Master’s degree in Finance and Banking from the University of National and World Economy in Sofia(UNWE). Since 1995 he has lectured at the UNWE, at the Higher School of Insurance and Finance and at the New Bulgarian University /International Banking Institute – subjects taught – “Introduction to Finance” and “Banking Regulation”.


PKProf. Petko Kalev PhD,
Lecturer at Business School of the University of South Australia

Prof. Petko Kalev, besides a lecturer at the University of South Australia, is a leading financier and director of the Centre for Applied Financial Studies in Australia.He is most known and recognised for his empirical research contributions to the field of Market Microstructure: Asymmetric Information and Informed Trading, Market Quality, Price Discovery and Volatility Modelling. He is a Member of program committees of The European Financial Management Association (EFMA) Conference, Madrid 2006, The Financial Management Association (FMA) Conference, Orlando 2007, Finance and Corporate Governance Conference (FCGC) Melbourne, 2011.


PDPetia Dimitrova,
Chief Executive Officer and Chairperson of the Management Board of Postbank

In 2003 she joined the team of Postbank as Country CFO for the 8 affiliated companies of Eurobank EFG Group in Bulgaria. She graduated from the University of National and World Economy and Sofia University St. Kliment Ohridski with two Master Degrees in Finance and Banking and Tourism. She has acquired variety of professional qualifications in UK, Greece, Holland, Belgium, USA and Bulgaria. She is a Member of the Management Boards of the Association of Banks in Bulgaria, the Confederation of Entrepreneurs and Industrialists in Bulgaria, the American Chamber of Commerce in Bulgaria, the American University in Bulgaria, the Association of Chartered Certified Accountants (ACCA) in London, UK and the CFOs Club in Bulgaria.

She has received numerous national and international awards.


LTLubomir Tzekov,
Chief Executive Officer of BORICA – BANKSERVICE JSC.

He has been a member of the Board of Directors of the Central Depository, which according to Bulgarian legislation must organize and maintain reliable systems for electronic shares book-entry registration, maintain shareholders’ registry of the companies traded, maintain a registry of the securities traded and immobilise share certificates that are a matter of public trading. Mr. Tzekov has also been Secretary of the Commission for the Unification of Bank Standards in Bulgaria. He has participated in important projects such asthe introduction of IBAN in Bulgaria and the design of a national e-ID. He has graduated as a Master in Mathematics in the University of Sofia “St. Kliment Ohridski” and has later acquired a Master’s degree in Business Administration in “New Bulgarian University”. Lubomir Tzekov has specialised in “Understanding and Solving complex business problems” in the Massachusetts Institute of Technology. From 1990 he occupies the position of Chief Executive Officer of Bankservice JSC. In 2010 Bankservice merged the card-payments operator in Bulgaria – BORICA and thus formed the new company BORICA – BANKSERVICE JSC, where shareholders are 27 banks and the Bulgarian National Bank.


KDMChristof De Mil,
Member of the Country Team of KBC Group for Bulgaria, Member of the Management Board and Executive Director of CIBANK

Christof De Mil started to work for KBC Group in 1995. After 10 years in different managerial positions in the RET/SME branch network of KBC Group, he moved in 2006 to the Czech Republic to head the RET/SME branch network of CSOB for 5 years. Mr. De Mil’s career continued in the Management Board of CIBANK with responsibilities in the following domains: Retail, Branch Network and Payments.


JVJocelyne Thomas-Vukovic,

Jocelyne Thomas-Vukovic joined BNP Paribas in 1988. She first held several positions in Export and Project Finance and Inspection Generale in Paris. Then shewas appointed as Head of Business development for CIB in Hong Kong before returning to Paris to lead the creation of BNP Paribas Cash and Trade internet offers. In 2007 she moved to BNPParibas Wealth Management International until 2010, when she joined BNP Paribas Personal Finance first as COO in Russia, before being appointed as Project Manager for the Deposit Gathering projectfor Central Europe.


SMSvetoslav Moldovanski,
Member of the Managing Board and Executive Director of First Investment Bank

Svetoslav Moldovanski joined First Investment Bank (Fibank) in 2005 as a director of “Specialised internal control service”. From 2007 to 2008 he was a Chief Executive Officer of „First Investment Bank – Albania Sh.a“. From 2008 to 2010 he held a position as a director of “Operations” Department. In 2010 he was elected as a member of the Managing Board of Fibank, and in the beginning of 2011 he was appointed as a Deputy Executive Director. Since the end of 2011 Mr. Moldovanski has been an Executive Director of the Bank. Svetoslav Moldovanski had worked as a manager “Management of the corporate risk” at KPMG Bulgaria OOD and as a senior auditor at Deloitte – Bulgaria. He holds a Master’s in Finance from the University of National and World Economy, Sofia. He is certified auditor from the Information Systems Audit and Control Association (ISACA), USA.

In Fibank he is responsible for the Operations Department, the Card Payments Department, the E-banking Department, the Gold and Commemorative Coins Department, Human Capital Management Department and the Security Department.

Svetoslav Moldovanski is a member of the Audit Committee of First Investment Bank – Albania Sh.a., a member of the Supervisory Board of UNIBank, Republic of Macedonia, a member of the Supervisory Board of Casys International, Republic of Macedonia, a member of the Board of Directors of Diners Club Bulgaria AD, a chairman of the Board of Directors of Balkan Financial Services EAD. Mr. Moldovanski possesses more than 10% of Next DC OOD, of the capital of Club 12 OOD and of the capital of Cook and More OOD.


TzMTsvetanka Mincheva,
Head of Retail Banking Division and Member of the Management Boardof UniCredit Bulbank

Tsvetanka Mincheva is Head of Retail Banking Division of UniCredit Bulbank since 2013. She started her career at the bank in 2001 as an intern and since then she has held various sales and management positions in Retail Banking Department, including sales associate, family banking manager, branch director, customer acquisition manager. During the integration she was a manager of two exceptionally important projects in retail banking and information technology. Since 2007, Tsvetanka Mincheva has worked on the development and implementation of the strategy for alternative channels of the bank as a Head of Alternative Channels Department. In 2013, she took a leading role in the Group project for opening the first ever Branch of the Future in Central and Eastern Europe, which is located in Sofia. In 2014 she was invited to the World Summit in Amsterdam to present “Branch of the Future” as one of the most innovative projects at European level.

An economist by education, she also has completed a MBA program in International Business.


RPRichard Peers,

Richard Peers is Microsoft EMEA’s Banking Industry Lead working with their largest clients and Fintech innovators. He has spent the last 18 years at Microsoft in sales, services and marketing leadership, with the last three years deeply engaged with clients and agencies in the Financial Services and Retail space. Working on projects and engaging with leadership teams he brings an up to the minute insight on the vision and the practicalities of re-imagining Banking. He created the Digital Wallet Foundry in 2013 which combined a conference and a hackathon to bring business and developers communities together. DWF sought to crack the code on Identity, Loyalty and Payments and was widely praised as a thought leading initiative. Richard is a regular speaker at events and contributor re: payments, innovation, technology and the environment via social media. He occasionally comments on his family and food too.


ADAlexander Durchev,
CEO of All Channels Communication Group (ACCG)

The companies in All Channels Communication Group are winners of many national and international awards, such as repeatedly they have fallen among the nominees for the best consultancies in Eastern and Central Europe. Over the past three years, ACCG was announced the Best PR Agency by the BAPRA Bright Awards jury. It has offered services to a number of banks and financial institutions in the field of PR and marketing communications.

Alexander Durchev has Master Degrees in PR from Sofia University “St. Kliment Ohridski”, in Business Administration from the American University in Bulgaria and in Political Management and Public Policies from the New Bulgarian University. He was a lecturer at several universities and a speaker at business forums. During 2011 – 2013 he was Chairman of the Bulgarian Association of PR agencies, and he is currently a member of the Management Board of the Association.


vpValentin Panayotov,
Chairman of the Board of Directors of “Bank of the Year” Association
(Moderator – Panel 1: Innovations in the banking sector)

Valentin Panayotov is a longtime publisher of the “Pari” newspaper, founder of the Employers Association in Bulgaria (now the Confederation of the Employers and Industrialists in Bulgaria – CEIBG ), founder of the Union of Publishers, a longtime member of the Board of Managers of the Bulgarian Business Leaders Forum, of the Board of Managers of the Industrial Capital Association and others.